EPOS, Ticketing, Admissions & Loyalty Linked To Exchequer

Beamish Museum
World Famous Open Air Museum in Durham

  • Let us know a little bit about your business.
  • One of our specialists will contact you within 24hrs.
  • We'll look to set up a demo so you can see our solution working.

Fill in your details

Replacing Infrastructure At One Of The Country’s Oldest Museums

Beamish Museum is a world famous open air museum based in the North East of England. The museum tells the story of the people in the North East of England during the Industrial Revolution, between 1825 when the region was rural and thinly populated, and 1913 when the heavy industries of the region were at their peak. Beamish stands in 300 acres of beautiful countryside and unlike traditional museums, most of the houses, shops and other buildings have been dismantled, relocated and rebuilt at Beamish.

Beamish tells its story, not with labels and fact sheets but by costumed staff who are proud of their heritage and happy to share their knowledge with visitors. Beamish hold a wide range of events including Agricultural Shows and Fairs which prove very popular with the public, with lots of group bookings and educational trips taking place throughout the year. There are also a number of cafes and gift shops within Beamish for the visitors to enjoy

Reason for Change

Beamish Museum needed a reliable, robust system which could handle a high volume of visitor bookings and admissions with ease.

Beamish Museum previously used a fifteen year old ticketing system and carried their stock management and retail processes manually. These manual methods were very time consuming and prone to error, and their ticketing system desperately needed upgrading. Because of this, Beamish decided to upgrade their systems and implement an EPOS system. One of the key features Beamish looked for in a new system was the ability to manage their ticketing and admissions.

Beamish have lots of visitors throughout the year including large group bookings, the museum also sees the volume of visitors dramatically increase during peak seasons so needed a robust system that would be able to handle the high volume of tickets and remain reliable. The museum needed a comprehensive stock management solution to coordinate their stock and allow staff at Beamish to report on their stock figures. Beamish also needed the new system to allow Gift Aid donations.

The Solution

After much careful consideration of more than four shortlisted EPOS solutions, Beamish Museum decided that KCPOS was the best solution for them. KCPOS had all the functionality Beamish needed and met all of their standards, unlike some of the other systems which were looked at that did not meet every specification. Another advantage of KCPOS was that it could be tailored even further to meet and exceed Breamish’s requirements. Beamish implemented an initial twenty tills throughout the cafes, gift shops and admission stands around the museum.

All of their tills were linked together and integrated with Exchequer as their new accounts system. KC-Bookings, a comprehensive ticketing and bookings system has also been implemented. This allows visitors to reserve tickets, pre-pay for tickets or simply pay on arrival. Beamish find this new system to be particularly useful when dealing with group bookings or school trips as it simplifies the process and the group booking process is much easier to manage than it was with their previous system. The new ticketing and bookings solution also allows Beamish to produce comprehensive reports on visitor numbers for revenue analysis. Beamish implemented KC-Loyalty to cater for their membership scheme which allows them to store their members information and regularly update them with the latest news and events from the museum.


KCPOS has allowed Beamish Museum to improve its efficiency and customer service through the use of the new ticketing and bookings system, and also allows them to identify areas where their performance can be improved by looking at the trends of their ticket sales. The new IRIS Exchequer accounting solution fully integrates with all KCPOS tills, a significant advantage and saving to Beamish.

Beamish can now control every area of their business through the use of a single system and all reports can be done from a central location simply and efficiently – unlike the previous manual methods used. The comprehensive report writer within KCPOS now allows them to report on almost any aspect of their business – a function that has proved invaluable to Beamish since the installation. Staff at Beamish have needed minimal training on KCPOS and have been happy using it from the day it was installed, as it has made their day-to-day processes much simpler and allows them to fully concentrate on their jobs and focus on giving visitors a more enjoyable experience at Beamish.

Thinking Of A Project?

Contact our team to discover how KCPOS will change your business.


Beamish use a number of tablet based tills to enable queue busting at peak times. Staff can walk down the queue to gather customer information, leaving the payment to be processed at the ticket booth.

Since the initial 20 tills that were implemented, Beamish Museum has grown in volume and expanded this attraction. This increased demand led to what is now a 36 till solution which meets this demand.

See how we can help your business grow with our integrated solutions.
Talk To Us Now

See how we've helped countless businesses save not only money, but time too.

Blue Anchor Leisure
Holiday, Caravan & Lodge Park Operator In Lincolnshire

13-Site, Multi-Discipline EPOS & Business Management Solution Blue Anchor Leisure needed to modernise the management of their 13 holiday parks to get the live data they needed...

See How We Helped

Smithills Open Farm
Tourist Attraction & Working Farm In Lancashire

Multi-Discipline EPOS System With Online Ticketing Integration Smithills needed to speed up transactions and remove the admissions and ticketing bottle neck as their visitor numbers soared.

See How We Helped

Chiltern Open Air Museum
Museum & Tourist Attraction In Buckinghamshire

Multi-Discipline EPOS System With Online Ticketing Integration Chiltern needed to offer their customers a better experience, speed up transactions and get better visibility of their overall performance...

See How We Helped

Download Our KCPOS Product Guide

Fill in your details and submit. We’ll send you an email with a link to download the guide. The guide is free, and we don’t share your details outside of our company.

Would you like to opt in to email marketing?

Would you like to arrange a follow up meeting?

Would you like to recieve a print copy?


Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. A cookie is a small piece of code in plain text, that is stored on your computer which aids the smooth operation of our website and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can adjust and personalise your cookie settings by navigating the tabs on the right-hand side, and then choosing ‘Save Settings’ below or to leave ALL cookies enabled, simply click ‘Enable All’ below.

You can learn more about cookies and how we handle and protect your personal data by reading our Privacy Notice.

Functional Cookies

Several cookies are required for the site to function (such as this acceptance form). These enhance the experience of using the site by remembering certain actions and allowing core functionality.

Analytical Cookies

This website uses third party tracking cookies such as Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Privacy Policy

This website privacy policy describes how Karmarin obtains, stores and makes use of the information you provide when using or interacting with our website, kcpos.co.uk. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 15/04/2019. If you have any questions about this policy, please email info@kamarin.co.uk or write to: Kamarin Computers Ltd, 12 The Metro Centre, Welbeck Way, Shrewsbury Avenue, Peterborough, PE2 7UH.


We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

Data collection

We collect different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data
Usage Data
We may also collect information how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless expressly provided by the end user. Aggregate cookie and tracking information may be shared with third parties. A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. We use cookies (and sometimes other similar technologies) to:
  • Monitor your use on our website and gather analytics to help us improve your browsing experience
  • Remember your preferences to personalise your visit
  • Identify whether you are signed in to our website
  • Personalise our website and display information relevant to you
  • Help us improve the usability of our website
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:
  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you
  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
  • To contact you via email, telephone or mail for market research reasons

Controlling your data

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
  • Opt-in to receive marketing communications from us by email, telephone, text message or post
  • Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods: We will not sell, distribute or lease your personal information to third parties unless we have your permission. However, there are special situations in which we may need to share access to your Personal Information without your explicit consent. For example;
  • To comply with a legal obligation
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. An admin fee may be payable. If you would like a copy of the information held on you please write to Kamarin Computers Ltd, 12 The Metro Centre, Welbeck Way, Shrewsbury Avenue, Peterborough, PE2 7UH. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the kcpos.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Privacy Overview
Functional Cookies
Analytical Cookies
Privacy Policy
Call Now: {{number}}