Business as Usual: Our support and installation services are continuing during COVID-19. More Info >
COVID-19 Strategic Guidance Update For Farm Attractions >

70 Till EPOS & Ticketing Solutions Linked to Sage 200

Paultons Park
Theme Park & Home Of “Peppa Pig World” in Hampshire

  • Let us know a little bit about your business.
  • One of our specialists will contact you within 24hrs.
  • We'll look to set up a demo so you can see our solution working.

Fill in your details

Developing A Robust & Agile Management Platform For UK’s Number 1 Visitor Attraction

Paultons Park is already one of the leisure industry’s biggest success stories, but the management of this Hampshire-based attraction continues to invest in improving operational efficiency to meet demand as it plans further growth.

In operation since 1983, Paultons Park in rural Hampshire has grown significantly from its humble beginnings as a modest country park and bird garden, to a national British name with 1.1 million visitors in 2019. Home of the official Peppa Pig World since 2011, Paultons has gone on to receive the accolade of “Number 1 Amusement Park” in the UK and Channel Islands in the TripAdvisor Travellers’ Choice awards every year since 2016.

Comprising of 17 rides and attractions, wild animals, beautiful estates and gardens, Paultons Park positions itself as a wholesome day out primarily aimed at families with young children below the age of about 14. What sets them apart is their drive to offer their customers first-class service and the best experience possible in any place where their customers come in to contact with their staff. Be it in their ticketing and admissions booths, one of their 15 catering outlets spread across the site, or one of their 3 fairly large shops in their retail area.


Paultons Park is a family owned and run theme park. We've been in operation since 1983 and grown from what was basically a country park and bird garden to what we are today where we welcomed sort of about 1.1 million visitors. We are the number one theme park via TripAdvisor since 2016, which we are delighted with. We are the home of Peppa Pig world. We have a range of about 17 rides and attractions throughout the park as well as animals and beautiful estates and gardens. We are very much focused to families with young children below the age of about 14.


 

– Stephen Lorton, Paultons’ Commercial Director.

Reason For Change

Having grown rapidly over the past decade, Paultons, like many visitor attractions had just added tills, stock management and ticketing solutions as and when they required them to address the problem at the time. This legacy technology spread across the park was basic at best, disparate and individual and began to struggle with increased visitor counts and growing demands from their customer base. It’s at this point Paultons looked to the marketplace and found KC Solutions.

KCPOS had all the features that we needed. It had far more functionality than our previous system had, but it also had the ability to talk to our ticketing system in the way that we required.


 

– Stephen Lorton, Paultons’ Commercial Director.

The Solution

KC Solutions’ product portfolio offers EPOS systems, admissions, stock control and management information under one umbrella. Designed to link all the different services required by visitor attractions together and provide management reports on-demand, KC Solutions we able to provide Paultons Park with a perfect-fit solution for where they are now, with the foundation and stability to grow as they do.

We have ordering, stock control, reporting dashboards all within it.


 

– Stephen Lorton, Paulton’s Commercial Director.

Benefits

Having previously run catering and retail as separate businesses, Paultons are able to now run them together, with ordering, stock control and reporting dashboards, plus the added synchronisation with their ticketing platform.

Data from their old system was ported to their new platform, to provide a seamless history of business, customer and supplier information, and the rollout across the park caused minimal downtime or additional training requirement.

We’re able to provide our management teams with accurate information in real time, where they can make informed decisions.


 

– Stephen Lorton, Paulton’s Commercial Director.

Thinking Of A Project?

Contact our team to discover how KCPOS will change your business.

The Project

Paultons Park now have a robust park management system, made up state-of-the-art tills, admissions and online ticketing, stock management and reporting tools. The management team were so impressed with the success of the project and the implementation that they actually approached KC Solutions to develop their next technological installation, directly to increase customer experience. Taking the form of self-service kiosks and order points that in turn integrate with the rest of the park’s systems, Paultons’ brand-new area “Tornado Springs” will showcase them and offer customers a new, quicker way to place orders. This is a testament to the relationship with KC Solutions, the confidence that Paultons has in the solution, and the boost in growth that has continued since the project was completed.

I would absolutely recommend KC Solutions for a business that has as many touch points in its EPOS system as us, to give the controls, speed of service and quality of experience to customers.

See how we can help your business grow with our integrated solutions.
 
Talk To Us Now

See how we've helped countless businesses save not only money, but time too.

Blue Anchor Leisure
Holiday, Caravan & Lodge Park Operator In Lincolnshire

13-Site, Multi-Discipline EPOS & Business Management Solution Blue Anchor Leisure needed to modernise the management of their 13 holiday parks to get the live data they needed...

See How We Helped

Smithills Open Farm
Tourist Attraction & Working Farm In Lancashire

Multi-Discipline EPOS System With Online Ticketing Integration Smithills needed to speed up transactions and remove the admissions and ticketing bottle neck as their visitor numbers soared.

See How We Helped

Chiltern Open Air Museum
Museum & Tourist Attraction In Buckinghamshire

Multi-Discipline EPOS System With Online Ticketing Integration Chiltern needed to offer their customers a better experience, speed up transactions and get better visibility of their overall performance...

See How We Helped

Download Our KCPOS Product Guide

Fill in your details and submit. We’ll send you an email with a link to download the guide. The guide is free, and we don’t share your details outside of our company.


Would you like to opt in to email marketing?

Would you like to arrange a follow up meeting?

Would you like to recieve a print copy?

Navigation

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. A cookie is a small piece of code in plain text, that is stored on your computer which aids the smooth operation of our website and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can adjust and personalise your cookie settings by navigating the tabs on the right-hand side, and then choosing ‘Save Settings’ below or to leave ALL cookies enabled, simply click ‘Enable All’ below.

You can learn more about cookies and how we handle and protect your personal data by reading our Privacy Notice.

Functional Cookies

Several cookies are required for the site to function (such as this acceptance form). These enhance the experience of using the site by remembering certain actions and allowing core functionality.

Analytical Cookies

This website uses third party tracking cookies such as Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Privacy Policy

This website privacy policy describes how Karmarin obtains, stores and makes use of the information you provide when using or interacting with our website, kcpos.co.uk. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 15/04/2019. If you have any questions about this policy, please email info@kamarin.co.uk or write to: Kamarin Computers Ltd, 12 The Metro Centre, Welbeck Way, Shrewsbury Avenue, Peterborough, PE2 7UH.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

Data collection

We collect different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data
Usage Data
We may also collect information how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless expressly provided by the end user. Aggregate cookie and tracking information may be shared with third parties. A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. We use cookies (and sometimes other similar technologies) to:
  • Monitor your use on our website and gather analytics to help us improve your browsing experience
  • Remember your preferences to personalise your visit
  • Identify whether you are signed in to our website
  • Personalise our website and display information relevant to you
  • Help us improve the usability of our website
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:
  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you
  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
  • To contact you via email, telephone or mail for market research reasons

Controlling your data

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
  • Opt-in to receive marketing communications from us by email, telephone, text message or post
  • Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods: We will not sell, distribute or lease your personal information to third parties unless we have your permission. However, there are special situations in which we may need to share access to your Personal Information without your explicit consent. For example;
  • To comply with a legal obligation
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. An admin fee may be payable. If you would like a copy of the information held on you please write to Kamarin Computers Ltd, 12 The Metro Centre, Welbeck Way, Shrewsbury Avenue, Peterborough, PE2 7UH. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the kcpos.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Privacy Overview
Functional Cookies
Analytical Cookies
Privacy Policy
Call Now: {{number}}